Matthew C. Barboa

U.S Army

August 2012 - September 2021.

Senior Network and System Administrator

Information Technology Specialist

Recruiter

• Analyzed technical U.S Army and Department of Defense Information Technology publications to ensure 100% compliance as an Information Assurance Security Officer during quarterly inspections.
• Created Tenet Security Plans for Network Enterprise Center at Fort Hood on both Non-Secure and Secure Army Networks servicing over 2000 soldiers and 10 different facilities.
• Utilized technical and problem-solving skills to identify problems and quickly implement solutions by managing and completing over 1770 trouble tickets.
• Provided guidance and training to lower echelons before a Command Cyber Readiness Inspection (CCRI) to secure DoD information and our networks from emerging threats achieving a 100% compliance with the Fort Hood Network Enterprise Center.
• Supervised and lead helpdesk team of three which maintained switches, processed user agreements, created accounts, imaged computers, updated software, patched vulnerabilities, and maintained Active Directory for over 3000 individuals across four different installations in the US.
• Improved Standard Operating Procedure for setup of the Tactical Operation Center resulting in multiple successful field exercise rotations.
• Configured Network encryption devices to provide safe and secure communications.
• Performed senior operator and system administrator duties and unit level maintenance on over 540 secure and Non-secure computer systems and over 550 user accounts monthly.
• Configured and maintained multiple temporary remote networks that connected to secure and nonsecure repositories at a central location, utilizing TCP, UDP, VLANS, Tunnels, standard cables, fiber optic, and satellite communications.
• Provided desktop computer support which includes diagnosing and resolving workstation software or hardware issues for over 350 local workstations while serving overseas.
• Processed user agreements, created accounts, managed annual cyber training for over 4000 users across three different Army installations residing in Germany.
• Scheduled, configured, and maintained over 1,070 secure and non-secure Video Tele-conference meetings.
• Secured Information Assurance Vulnerability Alerts (IAVA) monthly with accurate and appropriate software patches.
• Developed exceptional communication skills, while public speaking, speaking to stakeholders, and explaining technical terms.